Client Services Executive - Luxury Product

Placed: 14/06/17
Region: London
Location: London
Category: Jobs


Content of the advertisement:

Client Services Executive- Luxury Product
£23000 - £24000
The Company:
Our client is a leading designer and manufacturer of luxury furnishings for premium hotels and restaurants around the world. For over 20 years they have well developed relationships with top names within the hospitality industry. Their exceptional service offers their clients a collaborative experience to create unique products that reflect needs and brand values.

The Role:
Sitting within the busy Supply Chain and Client Service Team. The purpose of this role is to deliver great customer service to some of the most prestigious catering, restaurant and hotel groups in the world.
Role Responsibilities
* Manage all elements of order processing from database to logistics
* Keep customers updated on order status and product availability dates
* Answer all queries politely, clearly, and in a timely manner
* Review unpaid orders and remind customers/encourage payment
* Sending out promotional samples
* Coordinate warehouse collections and dispatches
* Log all issues, investigate and follow up with customers to ensure timely resolution
* Liaise with sales team and support them as and when needed
The Person:
To succeed as a Client Services Executive you will need to be highly detail focused, a great problem solver who is also very customer facing.
The ideal candidate will:
* Have experience in a product based Client Services role
* Be polite and professional
* Be able to speak to clients over the phone
* Be hard working and naturally inquisitive
* Be able to work independently and use initiative
Apply for this role today by sending me your CV via this website. Please note all applications will be made in confidence. Feel free to call me directly on:
Laura Blyfield
Senior Consultant - Aspire
0207 612 3836

Price / Salary: £23000.00 - £24000.00 per annum + bonus & benefits