Customer Service Assistant

Placed: 25/11/17
Region: United Kingdom
Category: Jobs


Content of the advertisement:

Selective Recruitment is seeking an organised, enthusiastic and customer focused individual to join our innovative and dynamic client, based near Witney in the position of Customer Service Assistant. This role will see the successful candidate delivering exceptional customer care to a range of clients whilst processing orders and updating databases. This position requires an individual who is a self-starter who is able to work independently and as part of a team.

Job role: Customer Service Assistant
Location: Witney, Oxfordshire
Salary: £18,000 - £22,000 per annum (depending on experience)
Hours: 9am-5pm
Type: Full Time, Permanent
Benefits: Company Pension Scheme, Healthcare Scheme, Holiday Allowance, Bike to Work Scheme,

Primary Duties;
* Processing orders in a timely and effective manner
* Dealing with customer queries in a professional and calm manner
* Completing customer data registrations and uploading information onto internal databases
* Generating licences proposals for clients to contain accurate and up-to-date information
* Providing training to clients on how to utilise an interactive portal
* Working as part of a team to assist other members where necessary and meeting targets

Candidate Specification;
* Highly organised with the ability to prioritise own workload; complete tasks to deadlines and work under pressure
* Disciplined approach to organising activities and priorities
* Strong interpersonal skills, able to communicate well at all levels, both internally and externally
* Confident telephone manner and comfortable networking with people all over the world
* Problem solving skills; to be able to investigate and resolve queries
* Able to work on own initiative as well as part of a team
* A working knowledge of MS Word & Excel and email and an understanding of databases

If you are interested and believe you have suitable skills and experience to be considered for the position of Customer Service Assistant, then please apply.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job

Benefits: Up to

Price / Salary: £18000 - £22000/annum Up to