Customer Service Executive

Placed: 27/11/17
Region: Hampshire
Location: Basingstoke
Category: Jobs


Content of the advertisement:

Customer Service Executive - Part Time

Monday to Friday - 9am to 3pm

Outskirts of Basingstoke (your own transport is essential for commuting to the office)

£20,000 Part-time pro rated salary applies

Due to the location, personal transport is required.

Our client, a highly successful company are looking for a Customer Service Executive to join their Mobile Support team. If you are looking for a role in which you can use your exceptional customer care skills, then this is could be the role for you.

Role

Customer Services Executive

We are looking for to fill a role within our growing Mobile Department based at our offices in Dummer just outside Basingstoke.

A busy, varied and multi-tasking role where attention to detail, a passion for providing inspiring customer service and the ability to prioritise is essential along with a positive minded can do approach.

The key aspects of the role is to support our existing mobile customers will all aspects of their mobile accounts from provisioning of a number, trouble shooting of a faulty device, analysing call data and put together renewal proposals.

The Mobile Department also assist with putting together all proposal for potential new customers, because of this you will work closely with the Sales Team.

Customer Services Executive

Excellent communications skills and the ability to adapt to each situation are a must as there will be plenty of telephone work, emails and liaising with colleagues.

We are looking for someone who is dedicated, loyal and looking to stay long term. Someone who is tenacious with an ability to think on their feet whilst under pressure and can work on their own initiative are all necessary in this customer focussed environment.

Customer Services Executive

Good Experience of Microsoft Office and Microsoft Excel essential.

Package for the Customer Services Executive

If you want an excellent package, career opportunities and to be well rewarded then we are the company you want to join where we will provide comprehensive and ongoing training to the successful candidate.
For further details regarding this Customer Services Executive role, please speak with Andy at Contact Point Resourcing

Price / Salary: £20000/annum