Provisioning Executive

Placed: 02/12/17
Region: Nottinghamshire
Location: Nottingham
Category: Jobs


Content of the advertisement:

An exciting opportunity has arisen for a Provisioning Executive to join an award winning managed services provider based in Nottingham. In return we can offer a competitive salary plus benefits, full training with new and emerging technologies plus continual self-development and career progression.

The Provisioning Executive role will involve working alongside our Project Coordinator to help provide support and assistance with account queries, including support, client reporting, placing orders with supplies etc.

**The Provisioning Executive is required:**

* Communicate with clients regarding orders and provide provisioning progress updates
* Communicate with suppliers regarding orders and provisioning progress
* Accurately create and update tickets within our CRM system
* Assist with the provisioning of services with third party suppliers
* Analyse data and provide appropriate reports
* Deal with client queries
* Process and ship hardware orders
* Learn the processes for provisioning including mobiles
* Keep up to date with supplier products, processes and portals
* File electronic copies of customer agreements and other paperwork

**The Successful Provisioning Executive will possess:**

* Be proficient in the use of Microsoft Office
* Have excellent customer service skills
* Display good phone manners
* Work flexibly as and when required outside normal working hours
* Be willing to learn and develop new skills
* Be able to think outside the box

Price / Salary: Negotiable, dependent on experience and skill set