Account Handler

Placed: 02/12/17
Region: Leicestershire
Location: Leicester
Category: Jobs


Content of the advertisement:

Job Title: Account Handler
Salary: £18,000 - £20,000
Location: Leicester
Sector: Insurance
Hours: 8.00am - 5.00pm

The Role:
To assist and carry out insurance administration as required. To provide day to-day servicing, and administration of Clients' insurance programmes in a timely, accurate and cost effective manner, in accordance with procedure and performance standards.
Responsibilities include:
" Giving instructions to insurance providers.
" Checking policy documents (including endorsements) for accuracy prior to receipt by clients.
" To handle the invoicing of premiums due, maintaining effective credit control in respect of allocated clients.
" To process correspondence, renewals, pre-renewal activity, quotations and computer input.
" Ensuring that all post and diary activity is completed on a daily basis.
" Manage own files as per local procedures.
" To collate and prepare reports for both client and insurer market.
" To understand client's situation, opportunities and problems and design of appropriate solutions.
" Ensure where possible, premiums are settled in accordance with company credit control procedures.
" Expand existing client portfolio to include additional covers and to produce new business leads for sales teams.
" To assist in ensuring that all post and diary activity is completed daily in accordance with the local procedures and performance standards.
" To assist team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions
" To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA
" To conduct the business of the Company at all times in a courteous and efficient manner.
" Develop and maintain positive ongoing relationships with Insurers and Underwriters in a professional manner.
" To ensure that any customer complaints are identified and handled strictly within the company's complaints procedure
" To undertake any other task as may reasonably be required by the Company.

The person:
" Experience working within the insurance sector is essential.
" Highly organised customer focused individual

Price / Salary: £18000 - £20000/annum