Customer Account Advisor

Placed: 03/12/17
Region: West Midlands
Location: Solihull
Category: Jobs


Content of the advertisement:

Client

My client is a leading manufacturer and distributor within the FMCG environment with a global parent company.

Role

We are supporting in the recruitment for a Customer Account Advisor on a fixed term contract for 12 months, reporting into the Commercial Manager.

Purpose

To deliver service excellence and optimise revenue from company assets.

Responsibilities

* Handle transaction processing both from a customer service perspective and a compliance and revenue generation perspective
* Ensure that transactions are quickly and properly processed
* Analyse usage of products to ensure that we are correctly being remunerated
* Responsibility for customer ordering and receipt of despatch information, data processing, reconciliation of data following stock counts, maintenance of contracts price increases, and customer problem solving, amongst other tasks.

Required skills

* Computer literate - proficient in Word, Excel, PowerPoint.
* Numerate, analytical with good attention to detail.
* Well organised, with time management and prioritisation skills.
* Good communicator - confident and articulate.
* Flexible and with the ability to learn quickly.
* Experience of working to deadlines in a dynamic environment.
* Experience of company specific software.
* Previous experience of working in a team office environment.

To discuss your application before submitting your CV, please call Michael Sharma Group on 02477360066

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Price / Salary: £19000 - £21000/annum