Customer Services

Placed: 03/12/17
Region: Kent
Location: Gravesend
Category: Jobs


Content of the advertisement:

Our Client is a well established bespoke designer and supplier of washroom products. We are urgently seeking to recruit a Business Co-ordinator to build excellent relationships with new and established customers. No cold calling required.
This exciting position will suit a candidate that is a good team player, has an excellent attention to detail, is fast-paced, enthusiastic, thorough and talented. The successful person would also have:
Excellent communication skills
Excellent project management and co-ordination skills
A flexible approach, willing to go the extra mile to ensure that customers receive excellent customer service and internal targets are achieved
To be resilient and determined
Role & Responsibilities
Working as part of an internal team
Working together with the teams Specification Manager
Delivering outstanding service to all customers
Achieving team order intake targets
Making quality appointments for the teams Specification Manager to attend
Day to day project management of approximately 200+ projects
New business generation including development of postcodes within your designated geographical area
Managing a work-pad of outgoing project calls, plus incoming calls from customers
Achieving desired call rates and % of time on phone
Achieving desired conversion rates on quotes to orders
Working with various internal departments including Communications, Estimating, CAD and Customer Service
Making and maintaining accurate project notes & information on Integrated

Required Skills
Excellent communication with a strong attention to detail
Ability to multi task
The ability to work under pressure and meet demanding deadlines
The ability to find solutions to challenges
Reporting To
Sales Office Manager

Price / Salary: £17000 - £22000/annum