Parts Agent - Inventory - Nottingham

Placed: 03/12/17
Region: Nottinghamshire
Location: Nottingham
Category: Jobs


Content of the advertisement:

Description

Parts Agent - Inventory

About the role

The Parts Department winning aspiration is to provide the right part, at the right place, at the right price, at the right time, ensuring that when a customer does have to claim, their experience of parts supply is effortless.

The team provides proactive management of inventory, tooling assets and parts supply chain, and reactive parts identification and supply support for engineers, contractors, and customers.

An exciting opportunity has arisen to join the team as a Parts Agent. This office based role is to oversee and control all system processes in relation to inventory management. Operate as a support function to the field based van stock controllers, by inputting, monitoring and overseeing stock inventory accurate across all parts stock holdings.

* You will work with key field based personnel to ensure up to date and accurate records are maintained, and stock levels remain within pre-determined levels.
* Using your strong admin skills you will facilitate Engineer starter and leaver processes, ensuring new starters have access to purchase parts and leavers access is removed in line with agreed service levels
* You will oversee and maintain van stock audit compliance, keeping accurate records and distributing to interested parties
* Work with van stock controllers to maintain system accuracy in relation to inventory levels across the business
* You will be responsible for maintaining accurate van and engineer records
* Investigate van stock orders over specified thresholds and take suitable corrective actions
* Set up and maintenance of products, pricing and profiles within the inventory systems
* Consolidate reporting in relation to parts orders, engineer behaviour, and product issues
* Manage PPE/uniform orders on behalf of engineers
* Support Engineers with Goods Receipting when required

About You:

To be successful in this role you will need to have the following knowledge, skills and attributes:

Essential:

* Excellent record keeping and accuracy skills
* Proven track record as a strong system administrator
* Previous experience of working in a parts or customer service environment
* Proficient using MS Office packages
* Excellent PC ability and typing skills
* Self motivated

Desirable:

* Experience of working in an inventory control role
* Experience of working with suppliers

What We Offer:

You'll get a competitive salary, 22 days holiday, pension scheme, bonus, free HomeServe Cover 8 policy, benefits portal and awards scheme, kitchen facilities and vending machines, free parking, a relaxed dress code and the opportunity to be involved in a variety of charitable/volunteer work.

You'll work in a fun, friendly inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.

Could you be who we're looking for?

It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.

This is an exciting time to join HomeServe. We've been named as the third best place to work in the UK by Glassdoor, based solely on the input of our People. Glassdoor also placed HomeServe as one of the top three companies in the UK for maintaining a good work life balance. We've also been recognised as the 'Most improved company in the UK for Customer satisfaction in the services sector' in surveys by the Institute of Customer Service.



HomeServe is an equal opportunity employer committed to diversity and we are also happy to discuss flexible working for all of our jobs.

Only agencies on our PSL can provide us with CVs when instructed by our in-house recruitment team. We therefore are not in a position to accept any speculative CVs from agencies who are not on our PSL. If we become aware of unsolicited CVs being sent to us we will accept these as direct applications and process accordingly