Account Manager

Placed: 06/12/17
Region: Nottinghamshire
Location: Nottingham
Category: Jobs


Content of the advertisement:

Are you an effective Account Manager with experience of growing accounts?

Do you enjoy keeping on trend with technology and communications?

Do you want to work for the number one Managed Service Provider in the East Midlands?Due to continued success, Air-IT have an immediate need for a first-class Account Manager to join our Client Services team. Founded in 2005 Air-IT has grown from strength-to-strength and is now ranked as a world leading Managed Service Provider. We take pride in having an employee-centric environment and are strong believers in developing the skills, knowledge and resource of our workforce.

As an Account Manager at Air-IT you will help our customers achieve success using technology. You will be the first point of contact for your clients technology needs, identifying the best solutions for their business and providing expert advice in the latest technologies. The role is varied and demanding, from day one you will be responsible for managing your own portfolio of accounts ensuring client retention and proactively identifying opportunities for growth.

Our ideal candidate will be an experienced account manager from a Managed Service Provider background. You will have the ability to balance multiple relationships, communicate well and deliver results.

Key responsibilities:

Build and maintain positive relationships with a portfolio of clients

Develop a trusted adviser relationship with clients by providing relevant, expert technology and communications advice

Exceed customer expectations with a proactive, perceptive approach

Develop proposals that encompass the customers needs and objectives

Identify profitable opportunities with existing clients

Work with all departments to ensure outstanding customer service from end to end

Identify dates of clients subscription renewals to encourage renewals and/or upgrades

Undertake equipment audits and consultancy around client systems

Manage supplier relationships, in order to ensure the best prices are obtained for clients

Price / Salary: Competitive salary, negotiable depending upon experience.