Service Architect - Work From Home - 3 months contract

Placed: 06/12/17
Region: London
Location: London
Category: Jobs


Content of the advertisement:

Service Architect - Work From Home - 3 Months Contract

(Service Architect, ITIL, ISO20000, Process Design, Service Design)

Capita's leading client is looking to secure the services of a Service Architect to do a 3 months contract to perform general service architecture, delivery, process design and service design.

This will be a work from home role, however, you may be required to visit clients from time to time (workshops etc) who can be based all over the UK, this is few and far between, but you may have to travel.

Essential Experience/Skills:

* Extensive experience in designing, developing and implementing sustainable and scale-able service management processes and procedures.
* Experience in selecting and applying service management principles, policies and techniques in client operational environments.
* Customer focussed with ability to identify and understand the (internal and/or external) customer's needs.
* Displays a high degree of knowledge relating to service management and TSM toolsets,
* Experience of working at a senior Operations management level.
* Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost models.
* Able to perform peer reviews, audits, standards compliance checks and due diligence as required.
* Demonstrable consultancy skills.
* Good experience as a service architect/consultant with excellent design experience
* Service Architecture background
* Prepared to travel
* Process Design

Desired Experience/Skills:

* ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications are desirable.



Capita IT Resourcing is acting as an Employment Business in relation to this vacancy

Price / Salary: £400 - £420/day