Out Base Transport Supervisor

Placed: 22/12/17
Region: West Sussex
Location: Chichester
Category: Jobs


Content of the advertisement:

Mainline Employment are looking for an Out Base Transport Supervisor to lead a shift of drivers and checkers, by giving direction and monitoring performance, that will assist the Operations Manager in ensuring the department operates efficiently and effectively in providing a quality service to our client.

**You will be required but no limited to:**

* To manage and ensure that the transport department is running as per legal compliance, and operates within the law.
* To be responsible for the shift operation in line with operational KPIs and SLAs
* De-brief drivers on return from customers to ascertain if any difficulties were encountered and to obtain management information and data for applicable Logistics and customer reports and for legal compliance purposes internally
* Identify and resolve operational issues and where appropriate escalate to the Transport Manager
* To proactively manage the Transport operation on site.
* Encourage two-way feedback and ideas aimed at improving work practices and involve drivers and checker in seeking solutions to operational problems.
* Monitor and review drivers tachographs for compliance with the law and ensure that drivers know of and conform to customer service level requirements
* Monitor and manage equipment control
* Responsible for all aspects of Health and Safety within the transport operation.
* To ensure the Transport department is legally compliant in line with current legislation and Operator licence requirements
* To demonstrate the Company Values in the undertaking of your role
* To ensure your work station is manned at all times of unloading or loading
* To Ensure handover is complete before the end of shift
* To wear correct and appropriate personal protection equipment (PPE) at all times
* To ensure compliance with both the statutory Health & Safety requirements and Company Health and Safety requirements
* To escalate any issues outside of authority level
* Carry out other appropriate duties as required as the above list is not exhaustive

**The ideal candidate will:**

* Understand the implications of transport operational KPIs on customer service and satisfaction levels
* have relevant experience in a transport environment at a management level
* possess excellent communication skills in order to convey facts and ideas clearly, accurately, effectively and persuasively both verbally and in writing to internal and external customers.
* be fully competent in the use of Microsoft Office.
* be approachable, open, fair, consistent, diplomatic and assertive and leads by example.
* be a leader and a team player.
* be self motivated and self disciplined.

General Transport Network

UK Transport Industry

Working within a Transport customer service role

If you are interested in this this role please call Mainline Employment on 01793 613133.

Price / Salary: 13.00 per hour