Customer Care Representative

Placed: 18/01/18
Region: United Kingdom
Category: Jobs


Content of the advertisement:

Here at Witton we have a great opportunity to join one of the fastest growing designer brands who are relocating from the Cotswolds. This is your chance to join an up beat, fast paced and friendly office on an on-going basis.

You will be responsible for ensuring quick and efficient response to customer enquiries in the short term, coupled with enhancing the customer experience in the medium-long term. This role is crucial, in delivering exceptional service to our customers, and turning negative customers into brand advocates.

Main Job Tasks and Responsibilities

Manage B2C customer support

Great written and verbal communication skills

Respond to our email and telephone customer enquiries

Develop industry leading customer care solutions, to ensure quick and efficient response to queries

Work with product teams to pass on knowledge and information to improve product quality

Manage and motivate customer services assistants to deliver exceptional service

If this would be of interest then please get in touch today!

Price / Salary: 7.50 per hour